mambasoftware

Privacy Policy

Introduction
This document describes how Mamba Software SL (“we,” “our,” “us”) treats, stores, processes, and safeguards your data, including personal data, in compliance with data protection laws, particularly the General Data Protection Regulation (“GDPR”).

1. Data Collection
We collect personal data when:

  • You register for an account, including your name, email, and other contact information.
  • You interact with our software, such as messages, comments, and other communications.
  • You participate in promotions, surveys, or features within Mamba Software.
  • You provide payment information during transactions.

2. Purpose of Data Processing
We process your data to:

  • Provide and improve our services.
  • Facilitate user communication.
  • Ensure security and prevent fraud.
  • Send you updates, promotions, and marketing communications (you can opt-out anytime).
  • Fulfill legal obligations and enforce our agreements.

3. Legal Basis for Processing
We process data on the following legal grounds:

  • Performance of a Contract: Processing is necessary to perform the services you requested.
  • Legitimate Interests: Processing is done to improve our services and maintain security.
  • Legal Obligations: Complying with applicable laws and regulations.
  • Consent: For specific purposes where you have provided consent.

4. Data Sharing
We may share personal data with:

  • Service Providers: For purposes like payment processing and marketing.
  • Financial Institutions: To process payments and prevent fraud.
  • Legal Authorities: As required by law or to protect our rights.

5. Data Security
We use robust encryption (e.g., TLS) and follow standard security protocols to protect your data. Data is stored in a secure environment and is accessible only to authorized personnel and select service providers.

6. Your Rights
Under GDPR, you have the right to:

  • Access your personal data.
  • Rectify inaccurate information.
  • Erase your data (subject to legal retention requirements).
  • Object to processing for marketing purposes.
  • Withdraw Consent for data processing at any time.

You can exercise many of these rights directly in your account settings or by contacting us at contacto@mamba.software.

7. Data Retention
We retain personal data for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Inactive accounts will be anonymized or deleted after 10 years of inactivity.

8. Changes to the Privacy Policy
We may update this Privacy Policy periodically. We will notify you of significant changes via email or through the Mamba Software application.

Contact Us
For questions or requests regarding your data, please contact us at contacto@mambasoftware

Effective Date: October 28-th 2024